Tell us where the water is — the ceiling stain, the standing inch in the den, the crawl space that smells like a creek. You’ll hear what happens next and how fast a crew can be there.
Call (864) 713-0697Actively flooding, or found it after the fact? Say so first — emergency dispatch starts on the call. The written scope lands before any equipment gets plugged in.
Call (864) 713-0697A pipe that split during the ice storm, a water heater that let go at dinner, storm water pushing under the door while it’s still raining — that’s a phone call, not an email.
Where the water came from — a supply line, the water heater, a roof opening, or rising ground water — and whether it’s still running. “The main’s shut off but the den’s under an inch” gets a sharper answer than “it’s wet.”
Which rooms, roughly how deep, and how long it’s been sitting. A photo texted after the call helps the crew load the right extraction and drying gear before rolling.
Crews stage across the county, so a downtown mill cottage versus a foothill road outside Travelers Rest shapes which truck reaches you first — and how fast.
The scope goes in writing before work begins — and the number doesn’t move mid-job. Call (864) 713-0697.
