Seven services. One standard.

Describe what happened — the burst line, the rising storm water, the musty smell that won’t leave — and we’ll tell you on the phone. Most jobs blend stages: extraction first, then drying, then the repair or remediation behind it. One call carries the whole sequence.

The line is answered 24/7 and dispatch starts on the call. Greenville and the close-in towns — Greer, Mauldin, Taylors, Berea — see the fastest response, and active flooding jumps every line. You’ll hear a straight arrival window on the phone.

The crew documents everything an adjuster asks for — photos, moisture readings, itemized scope — from the first visit. Sudden events like burst pipes and storm intrusion are usually covered; you’ll get the documentation either way.

That’s normal — water hides. Moisture mapping on the first visit finds what’s behind baseboards and under floors, and the written scope reflects what’s actually wet, not what’s visible from the doorway.